About UsHosted Exchange, Unified Communications, Video/Webinar Conferencing, Email Encryption, Archiving Security, Mobility, and more…
The Northwest Cloud Consulting (NWCC) team has over fifty years work experience in Telecommunications and Managed IT services, which empowers us with the knowledge and information needed to successfully guide our clients in their decision-making process. We ensure that the Unified Communications (UCaaS) and Contact Center (CCaaS) solutions that we present are tailored to the requirements of your business.
We provide our consultation at no charge and earn our income from the solution provider that you select as your ultimate vendor. We have access to services from all vendors which allows us to recommend the solution that will provide the best value and the highest level of service and support to your business. We earn essentially equal value from all of our vendors, guaranteeing that our recommendations are not based on our compensation and that we are dedicated to looking for the best solutions for our clients.
NWCC’s objective is to inform and educate Oregon and Washington businesses on the value and complexity in selecting the correct provider for their firm. Let us help you make an informed and effective decision on your communication platform.
NWCC, in collaboration with your accounting and office management team members, will review your hard and soft costs in support of all the business services that you currently use in communications and collaboration. This includes all SaaS applications that are provided by Unified Communications and Contact Center providers. The analysis will cover both Non-Recurring and Recurring costs and estimate the employee costs in support of your tools and providers.
NWCC will begin with an assessment of current services to determine if they are fully supporting your needs. Through this discovery process we will look for opportunities to enhance or change your current services that will add value and efficiency to how your firm works and communicates, both internally with your staff and externally with your clients.
NWCC has supported hundreds of firms with the implementation of new services to support their business. Our industry knowledge, project management skills, and vendor understanding developed over years of experience ensures a superior implementation over a customer self-managed process. With 24/7 support and our Worry-Free Experience, the integration of your IT services will be straightforward, fast, and trouble-free.
Once the analysis is complete, we will provide our findings and share any opportunities to improve your current solutions, which may include switching vendors. You have no obligation to make any changes and NWCC will never charge you for the analysis we provide. Our objective is to educate and inform you on how new service options could add value to your business.
As a new NWCC client, our benefit to your firm is just beginning! We are your trusted advisors and advocates in support of your relationship with your chosen provider. We will continue to educate your team on any industry changes and new service opportunities. We will ensure your services are correctly sized by supporting any add, move, and change requests. We will also monitor the market pricing and provide you with data and contract management to ensure your services are always at the best market pricing.
NWCC is focused on maintaining the client relationship for life. Let us be your guide in the process of selecting the correct UCaaS and CCaaS provider for your firm. We stand ready to support your firm in gaining the provider and agreement that will exceed your goals and objectives. We guarantee the process will be informative and professional, the installation of your new solution will be seamless and painless, and the system will meet or exceed your needs.